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Claim your mis-sold PPI compensation before 2019 deadline

Today, Which? has launched a free tool that makes PPI compensation claims as easy as possible ahead of the impending 2019 claims deadline. Our latest research* found that more than half of consumers think it’s easier to use a claims management company to make a Payment Protection Insurance (PPI) claim than go directly to their bank. With the start of a two-year time limit for claiming compensation looming on 29 August, we’re urging anyone who thinks they have a claim to use our free revamped online PPI tool[1] to recoup some of the ?35 billion set aside by banks for the scandal.

Confusion over PPI claims

Our research found that people are put off by the prospect of complicated and lengthy paperwork, with one in three people who had a relevant financial product thinking it would be very difficult to check if they had been sold PPI[2].

We also found that more people thought it would be easier to claim PPI compensation through a claims management company (CMC), than direct from their bank. We want everyone who was mis-sold a PPI policy to be compensated, and have launched our new tool to simplify the process.

The Which? PPI compensation tool

The Which?

PPI tool is a simple online form that guides you through the information you need to make a PPI claim and sends your claim direct to your PPI provider, regardless of whether you have any of the paperwork or not. You don’t have to provide lots of information upfront, which is helpful if you can’t remember if you had PPI. And, if successful, you get to keep 100% of your compensation, whereas CMCs can take up to a third of your compensation in fees.

The Which? PPI tool has been developed closely with Barclays bank to make the process of reclaiming mis-sold PPI compensation as quick and easy as possible, while ensuring that banks have the right information to start processing a claim.

More banks signed up

Other major banks and building societies have now signed up to the tool, which has already helped consumers to claim nearly ?500,000 in PPI compensation, including Santander, HSBC, RBS, Lloyds Banking Group and Nationwide. The average payout for successful claimants using our tool is ?5,371, the largest single payout was ?50,006.94, which was initially refused by Santander but overturned by the Financial Ombudsman Service[3].

Banks upping their PPI game

Which? money expert Gareth Shaw, said: ‘For years, an inadequate PPI claims process has driven too many people to use claims management companies.

‘With a deadline now set for the victims of this mis-selling scandal to make a claim, it’s encouraging to see that some of the UK’s biggest banks and building societies are upping their game to help customers claim back the money they are owed. ‘We’re urging consumers to use our free PPI claim tool, for other banks to sign up and for the regulator to make free-to-use tools a more central part of its communications campaign.’ As the Financial Conduct Authority prepares to launch a major communications campaign alerting people to the 2019 deadline for making a PPI claim, Which? is calling on the regulator to encourage and signpost people to free tools rather than simply directing consumers to banks’ own websites.

What our PPI compensation tool users say

‘Last year, I came across a couple of loan agreement forms which had been paid in full.

One ended in 2003 the other 2007. After completing the online PPI form I was awarded a total of just over ?6,500 without having to pay a third party to do the same thing. Thanks Which? for my unexpected windfall.’

‘I claimed on behalf of a friend using Which?’s PPI tool and at the end of November the bank offered ?5,300 in full and final settlement, which they accepted. There is no need to use a claims management company, Which?’s tool is straightforward to use.’ ‘I used Which?’s tool with immediate good results.

It was the minimum of trouble for me and a letter with an acceptable offer of compensation from the relevant bank arrived within 10 days.’

*Populus polled a total of 2,068 general population respondents, via an online omnibus survey between the 10th and 12th of February 2017.

References

  1. ^ free revamped online PPI tool (www.which.co.uk)
  2. ^ check if they had been sold PPI (www.which.co.uk)
  3. ^ overturned by the Financial Ombudsman Service (www.which.co.uk)

Lidl launches cheap £40 dash cam

Lidl opened its first UK store in 1994, and in 23 years, it’s grown into one of the most popular discount supermarkets. But would you buy a cheap dash cam from it? The imaginatively titled Lidl Full HD Dashboard Camera is one of the latest own-brand and inedible products to work its way to Lidl stores.

Below, we run through its specs to see how it stacks up against its competition, to help you decide whether you should consider buying one. Dash cam reviews[1] – take a look at all the models we’ve tested

Great value or bargain bin?

The Lidl Dashboard Camera specs include the following:

  • G-force sensor
  • Time and date stamp
  • Built-in microphone and speaker
  • Micro-SD card slot for memory cards up to 32GB
  • 3-inch display
  • 5Mp lens
  • Footage recorded at 1920 x 1080 pixels (px) Full-HD @ 30 frames per second (fps), or 1280 x 720 px HD @ 60fps, or 640 x 480 px VGA @ 30fps.

At a glance it doesn’t look out of place, even when compared to dash cams from more established brands. A G-force sensor is one of its most crucial features, as it means footage will be recorded and saved in the event of a crash.

A Full-HD resolution is also crucial, as that dictates just how clear recorded picture will be – and even then, it can often struggle to make out subtle details. We’re quite impressed that it can record at 60fps if you choose a lower resolution, too. ‘Fps’ means ‘frames per second’, and a higher number means smoother footage, while a lower number looks more jittery. That said, 30fps is usually adequate, and an upgrade to 60fps wouldn’t be worth the trade-off in resolution.

It’s good that the Lidl dash cam supports micro-SD cards up to 32GB, as it means you can store more footage before needing to delete old recordings. It looks like you’ll have to provide your own memory card, though.

We would also be surprised if it’s capable of ‘loop recording’, which automatically overwrites old footage with new recordings once the memory card is full – you’ll most likely have to delete recordings to free up space yourself with this model. Another big omission is GPS tracking. By using satellite positioning, a GPS-enabled dash cam can tell you where you were at any point in a recording.

It’s extremely commonplace on dash cams nowadays, not to mention very important. However, there’s no way of telling how a dash cam will perform just from its specs – we need to get our hands on it. We’ve seen plenty of models that have impressed on paper but have fallen far short of expectations once we try them out on the road.

Should you buy a ?40 dash cam?

The average cost of a dash cam is around ?130, so this dash cam’s ?39.99 price tag is undoubtedly appealing.

Our testing of cheap dash cams from other brands has revealed some seriously mixed results, though. There are bargains to be had but, as with anything, if it seems too good to be true then there’s a chance it is. For more info, head to our guide on whether you should buy a cheap dash cam[2].

As for the Lidl Full HD Dashboard Camera, there’s a chance we’ll end up testing it – but only if it sticks around on shelves for a little while longer.

References

  1. ^ Dash cam reviews (www.which.co.uk)
  2. ^ whether you should buy a cheap dash cam (www.which.co.uk)