Product Promotion Network

BABY

Which? reveals the best and worst online shops for 2017

In our huge survey of 10,500 members of the public, you’ve rated AllBeauty.com the best online shop in the UK, for the second year running. Sitting at the bottom of the list is Homebase.co.uk, although it still scored a reasonable 62%. Despite its ‘easy-to-use’ website, shoppers gave it an average score for price.

In June 2017, we asked 10,500 people about their experiences of shopping online over the previous six months. We asked them for star ratings between one and five for key areas of interest, including price, range, delivery, returns and ease of use. We then ranked each website by customer score – this combines overall satisfaction with how likely respondents are to recommend a website to a friend.

To be included in our list, a retailer needed at least 30 responses.

Best online shops

In a comfortable first place, AllBeauty.com scored an impressive 91%. Customers praised its wide range of products and quick delivery, and particularly liked its ‘very competitive prices’. RicherSounds.com, which came second, has made an impressive improvement since 2016 – it’s jumped up from 48th place.

The shoppers we surveyed liked its ‘easy-to-use website’ and ‘great quality’ electrical goods. Respondents praised third-placed AO.com for its returns process, and we received many positive comments about joint-fourth Lakeland.co.uk for its customer service. One person told us: ‘It’s brilliant – the website is good, has lots of info and all the items are of a good quality.’

In joint-sixth place, JohnLewis.com and AppliancesDirect.co.uk both fared very well. One customer singled out AppliancesDirect.co.uk for its ‘good choice of products’. We’ve listed the top 11 below – for more, see the full list of the 100 best and worst online shops[1].

1. AllBeauty.com (274) 91% 2. RicherSounds.com (96) 87% 3. AO.com (436) 85% 4. Lakeland.co.uk (286) 84% = Toolstation.com (264) 84% 6. FragranceDirect.co.uk (284) 83% = AbeBooks.co.uk (346) 83% = Superdrug.com (570) 83% = JohnLewis.com (832) 83% = AppliancesDirect.co.uk (104) 83% = LookFantastic.com (168) 83%

(sample size in brackets)

Worst online shops

Homebase is at the bottom of our table, with customers giving it a middling three stars for its choice of DIY items.

However, it still scored a fairly reasonable 62%, and customers found its website ‘easy to use’. WHSmith.co.uk came in 99th place under the scrutiny of our participants, but still scored a satisfactory 64%.

94 LauraAshley.com (132) 67% = Maplin.co.uk (274) 67% = Office.co.uk (156) 67% = DIY.com (B&Q) (600) 67% = UrbanOutfitters.com (168) 67% 99 WHSmith.co.uk (312) 64% 100 Homebase.co.uk (278) 62%

(sample size in brackets)

Where to shop online

While price is the most important factor for many of you when shopping online, reliable delivery and wide choice can make or break an online shopping experience. Which? editor, Richard Headland, said: ‘We can still see a big gap between the top and bottom of the table, with people generally rating the top online shops better for their prices and range of products.

Consumers are expected to spend millions online during Black Friday this year, so we encourage shoppers to do their research and pick their deals – and where to buy – with care.’ We also ranked shops by category, awarding Which? Recommended Provider status to websites that scored highly for price and delivery and meet our requirements for satisfactory terms and conditions.

To find out more, see our rankings for the best sites for buying electrical items[2], the best DIY websites[3] and the best websites for baby and child products[4].

References

  1. ^ best and worst online shops (www.which.co.uk)
  2. ^ best sites for buying electrical items (www.which.co.uk)
  3. ^ best DIY websites (www.which.co.uk)
  4. ^ best websites for baby and child products (www.which.co.uk)

Baby Caboodle Car Seat Protector Seat Cover For Under Car Seat Covers Entire Seat Durable Construction – Recommended

OBSESSIVELY CRAFTED by people who fuss over the details…To illustrate….Instead of just one flimsy mat, tight pockets of foam increase compression and create maximum resistance to protect your seats from scratches and indentations.

  • ARE YOU KILLING YOUR BACK SEAT? Wouldn’t it be amazing if you could tightly install your car seat without digging into your leather or upholstery? What if you could protect your seats from stickiness and grime so that you don’t stress-out when your child brings food or drink into the car? OUR CAR SEAT PROTECTOR DOES JUST THAT! Buy this seat protector now and cherish the moments spent with your precious child in the car without the fear that your back seat will never be the same.
  • OBSESSIVELY CRAFTED by people who fuss over the details…To illustrate….Instead of just one flimsy mat, tight pockets of foam increase compression and create maximum resistance to protect your seats from scratches and indentations.
  • STAYS IN PLACE. You wouldn’t want to constantly have to adjust your mat… would you? With our protector, you just SET IT AND FORGET IT… An easy-to-tighten strap attaches to the head-rest, and rubber backing grips the seat to hold it in place. AND the best part is … it works with both the LATCH SYSTEM and lap belt.
  • MAXIMUM IMPACT. At Baby Caboodle, we donate 10% of all profits to charity. So give yourself maximum consumer protection through our hassle free warranty and make the maximum Social impact with your purchase of this essential item for every baby registry.

Bumper Bargains: Sale Offers

JJOnlineStore – FLASH SALES – 2Pcs Waterproof Silicone Babies or Toddlers Cute Animal Roll Up Neck Bib Easy Wipes Clean Soft Baby Bibs Food Catcher Pocket Clean Meals – Offer

Colour: Green & BlueMaterial: Food Grade SiliconeSize: 28cm x 22cm(Approx.)

Made from non-toxic, BPA free, 100% food grade soft and lightweight silicone, perfect for sensitive little necks!Washable Wide crumb and mess catching pocket, unfastens for an amazingly easy clean!Rolls up neatly for travel.Great choice for baby care to exercise their self-operation abilities.Sweet candy color,let babies feel comfort when feeding.

You Will Receive: 2Pcs Waterproof Silicone Baby Bibs

  • JJOnlineStore – EXCLUSIVE!! – 2pcs Cute Baby Bibs Pocket.
  • Material: 100% Food Grade Silicone – Easy to clean. Resists stains and Waterproof.
  • Wipeable and Washable, with roll up deep pocket, food will never end up on your kid’s lap.
  • Exclusive to JJOnlineStore JJBaby Range – Cute Animal design.
  • Adjustable neck fastener suitable from 6 months.

Discounted: Sale Bargains

1 2 3 865