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iOS 11.2 update fixes iPhone-breaking bug – but should you upgrade?

An iOS bug causing iPhones to shut off without warning has forced Apple to release its iOS 11.2 update earlier than planned. Although the new release mainly aims to resolve those issues, some other changes have been made to iOS. Keep scrolling for the details.

Best Buy smartphones[1] – see which mobiles top our tests

Bug forces Apple to release update early

A glitch affecting iPhones at the weekend saw hordes of users head online for answers on how to fix their mobiles. The odd bug (born from iOS 11.1.2) caused some iPhones to restart without warning, ‘respringing’ over and over again and making them unusable. But it wasn’t long before the cause of the bug was identified – it was notifications from third-party apps causing problems.

With this in mind, Apple had no option but to release a quick fix in the form of iOS 11.2. It’s now available to download for UK users on an iPhone, iPad or iPod.

What to do if your iPhone unexpectedly restarts

If you’re one of the unlucky few experiencing problems with your iOS gadget, it’s time to update it. Tap Settings, then General, then Software Update.

From there, hit Download and install. It’s worth noting that you may have to remove unused apps and files to make room for the new update, but you’ll get a notification warning you if that’s the case.

iOS 11.2 update: what’s new?

The bulk of what iOS 11.2 has to offer is related to bug fixes, but there are some other changes included. Apple says it has improved wireless charging speeds when using third-party accessories, so iPhone 8[2], iPhone 8 Plus[3] and iPhone X[4] users are in luck.

You’ll also spot a selection of new wallpapers. Wallpapers that were originally exclusive to the iPhone 8 and iPhone X are now available on any iOS device. Meanwhile, Apple’s new iPhone X has been treated to three new ‘glittery’ wallpapers.

Other changes include ‘improvements to video camera stabilisation’ and a couple of redesigned emoji. Apple Pay Cash, which allows you to send and receive money through the Messages app, isn’t included in this update. Although the feature is mentioned in Apple’s update notes for UK users, it’s still a US-only feature.

So all things considered, should you upgrade to the latest version of iOS? If you haven’t experienced hardware issues on your device, there’s no need to update as soon as possible. Although some of the features included in this update are handy, Apple pushed it out earlier than planned because of the weekend bug.

We’ve heard that some users have updated to iOS 11.2 and are now dealing with bugs that weren’t there before the weekend.

To see if Apple’s latest iPhone models are worthy of Best Buy status, head over to our Apple iPhones rated[5] guide.


  1. ^ Best Buy smartphones (
  2. ^ iPhone 8 (
  3. ^ iPhone 8 Plus (
  4. ^ iPhone X (
  5. ^ Apple iPhones rated (

Google accused of harvesting personal data

More than 5 million iPhone users in the UK could be owed hundreds of pounds each in compensation from Google, according to campaign group Google You Owe Us. The group, led by former Which? executive director Richard Lloyd, is launching a class action lawsuit against Google. It claims that the web giant unlawfully harvested millions of iPhone users’ personal information.

It’s alleged that between June 2011 and February 2012, Google bypassed the default privacy settings on the iPhone’s Safari browser using a piece of computer code that set a Google third-party cookie on to your iPhone – known as the ‘Safari Workaround’. You can find out more about cookies here[1]. This allowed Google to gather personal data, such as internet browsing history, without seeking user consent.

This data was used to sell a service to its advertising network called the DoubleClick Service, which enables advertisers to target and tailor adverts according to an iPhone user’s preferences. Peter Vicary-Smith, chief executive of Which?, said:

‘People have to put their trust in big companies such as Google because they increasingly play a large role in our everyday lives. To have this good faith rewarded by Google taking advantage of people’s information without their consent is something that rightly must be challenged.

‘This welcome campaign should empower consumers by bringing the issue into the spotlight and enabling those affected to rightly seek collective compensation.’

If successful, the case would result in billions of pounds of compensation for users, and would represent the largest compensation bill ever paid to British consumers. If you’re thinking of getting the Google Home smart hub, you can find out how it performed in our tough privacy testing by reading our Google Home review[2].

What can you do?

Google was officially notified of the claim in July 2017, and the case is expected to appear in the High Court next year. The Google You Owe Us campaign group is going to court on behalf of the claimant class, which consists of individuals who can answer yes to the criteria below:

a) Were you at any time between 1 June 2011 and 15 February 2012 present in England and Wales? And while present:

  1. Did you have an Apple ID?
  2. Did you own or were you in lawful possession of an iPhone?
  3. Did you use the Safari browser to access the internet?
  4. Did you keep the default security settings in the Safari browser?
  5. Did you not opt out of tracking and collation via Google’s ‘Ads preference Manager’?

b) Were you resident in England and Wales on 31 May 2017? You don’t need to do anything at this stage, as you’re automatically included in the claimant class if you meet these criteria.

Simply keep an eye on the case – we’ll keep you up to date with any developments. If the case is successful, you’ll be asked by the campaign group to provide proof that you qualify to receive money under the claim – this could include an Apple ID from 2011 or 2012, or a receipt for an iPhone in the affected period. In order to receive the compensation you’re owed, you will also also need to sign up to the campaign.

If you don’t want to be part of the claim, even if you qualify, then you can choose not to participate via the Google You Owe Us site.

If you give an organisation access to your personal data, you can use your rights under the Data Protection Act to manage how they can use it.

Find out how to stop companies from using your data[3] and what steps you can take to protect yourself if your data has been lost[4].


  1. ^ find out more about cookies here (
  2. ^ Google Home review (
  3. ^ stop companies from using your data (
  4. ^ protect yourself if your data has been lost (

EE drops pre-Black Friday deals: Apple iPhone 6S, SE and Samsung Galaxy A5 among bargains

EE’s not waiting around ’til Black Friday before it sets out its stall; bargains include getting a 32GB iPhone 6S for free on a GBP30.49/month contract, where it was previously GBP200 up front. Other bargains include getting a 64GB Huawei P10 for nothing up front – again, down from GBP200 – on a GBP25.49/month deal and a Samsung Galaxy A5, which would normally set you back GBP100, for nothing up front on plans starting at GBP18.99/month. All EE deals come with 24 month contracts and come with inclusive EU roaming as standard.

Best EE Black Friday 2017 phone deals

Apple iPhone 6S

Both the 32GB and 128GB iPhone 6Ss can be had away for free on contracts from GBP30.49/month and GBP35.49/month, respectively, though these contracts give you just 500MB a month to play with.

You’re far better off going for one of the 8GB plans, which cost GBP37.99/month and GBP42.99/month each – again, with no up front costs for the phones.

Apple iPhone SE

Again, the upfront charge of GBP149.99 for the 32GB and 128GB iPhone SEs have been dropped on the basic 500MB data plans, which see you paying GBP20.49/month and GBP25.49/month respectively. Better options include the 8GB plans, which cost GBP32.99/month and GBP37.99/month, without you needing to pay up front for the phones.

Samsung Galaxy A3

Going for the 3GB option here sees you getting access to the fastest speeds possible on EE’s network, 24 months’ free BT Sport mobile – with no up front cost for the phone. If 3GB isn’t enough, there’s an 8GB equivalent which costs GBP32.99/month.

Samsung Galaxy A5

Ignore the recommended deal and go for the 8GB plan – it’s less than GBP10/month more and you get sixteen times the data, plus free access to BT Sport for the duration of the 24 month contract and access to the fastest network speeds possible.

Huawei P10

Your best bet once again is to ignore the starting deal, which gives you a paltry 500MB and pick any of the others; we’d recommend the 8GB option which costs GBP32.99/month, gives you access to 24 months’ of free BT Sport mobile and the fastest speeds you’re going to get on EE’s network.

Nokia 8

It doesn’t have the same nostalgic resonance as this year’s Nokia 3310 reboot, but it does boast a nice, stripped down interface and the same dark blue body that hearkens back to Nokia’s legacy.

Better still, you can pick one up on a 3GB or 8GB plan for GBP37.99/month and GBP42.99/month and both contracts let you stream BT Sport mobile for their duration (24 months) and tap into the fastest 4G speeds going on EE’s network.

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