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OCBC extends fingerprint authentication to mobile trading app, Android customers

Singapore s OCBC Group has developed a fingerprint authentication feature for its mobile app costing less than S$100,000. The technology, known as OneTouch, has since been applied to multiple mobile applications released by the bank, serving the financial institution s banking and stockbroking customers. The OCBC Mobile Banking app for iPhones, launched in March 2015, was the first banking app in Singapore to allow customers instant fingerprint access to view their balances and transaction histories across their bank accounts, credit cards and investments.

OneTouch authentication has since been broadened to include access to the bank s brokerage services app, known as OCBC Securities. OCBC Securities was first launched in 2010. OCBC Securities customers with an online account and using Apple mobile devices will now be able to view their stock portfolios, as well as market information on the stocks they hold, with the touch of a finger using Apple s Touch ID technology. The updated app features other enhancements such as sophisticated stock charting, a customisable home page and a dual language function that enables users to view content in Chinese. It was designed to provide a more intuitive user experience, helping customers access market information and perform trades seamlessly.

The OneTouch feature has also been extended to banking customers whose mobile devices run on non Apple-based operating systems. On 8 April 2016, OCBC Bank introduced the OneTouch feature for the Android version of the OCBC Mobile Banking app, becoming the first bank in Singapore to offer a banking app with a fingerprint authentication feature for smartphones running on the Android operating system. Customers who own selected Samsung phone models that are equipped with the recognition feature and run on the Android 4.4 KitKat operating system or newer now enjoy instant fingerprint access to their balances for all their banking accounts, credit cards and investments, as well as credit card details such as rewards, due dates and credit limits.

The new securities trading app, iOCBC TradeMobile, is now available for download for free on the Apple App Store. Customers using the iPhone 5s, 6, 6 Plus, 6s and 6s Plus models will be able to enjoy the OneTouch feature. OCBC Securities is working on a version of the new app for iPad and Android models, to be released later this year. The OCBC Mobile Banking Android app is available for download for free on the Google Play Store. Customers can enjoy the OneTouch function on the following Samsung Galaxy models running on the Android 4.4 KitKat operating system or newer: S5 series, S6 series, S7 series, A5, A7, A8, Note 4, Note 5, Note Edge and Alpha.

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