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This woman was so angry about her mobile phone service she padlocked herself to the shop

Searching for a mobile phone signal can be a frustrating necessity for most people, but for this woman it all became a bit too much. Sat on a camping chair, Diane Cartwright padlocked herself to the door of a mobile phone shop for several hours in a desperate attempt to get her phone working. The business owner placed a chain around the door of her local EE store on Wednesday in an attempt to convince bosses to give her a working phone or release her from her contract.

Waving a placard saying: EE: Please release me, let me go and peaceful protest Ms Cartwright sat in the shop doorway from 2pm to 5.30pm. Police were called to the scene but took no action over what was deemed a civil matter .

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Mrs Cartwright, who is in her 50s, relies on her mobile phone to run her dog-grooming company called Porthma DOG in Porthmadog with husband Edmund. She claims her phone only receives an intermittent signal, meaning her company was potentially losing hundreds of pounds from customers in missed calls, the Daily Post reported2

Mrs Cartwright said: We have lost 700 – 1,000 worth of business. We don t want the stress. People were trying to call us and it was saying out of service.

She says that, despite numerous calls to EE, the problem has not been resolved.

Hywel Trewyn This Woman Was So Angry About Her Mobile Phone Service She Padlocked Herself To The Shop Diane Cartwright padlocked herself to the EE shop in Bangor

She wanted to cancel her contract with EE and had demanded they give her a PAC code so she could keep the number but move it to another mobile company. Mrs Cartwright from Mynytho, Gwynedd, said: I can t afford another week without my phone working. All I need is the PAC code. They don t want you to leave. This is the second time the Cartwrights have had problems with mobile phone coverage.

Two years ago, their home was hit by a lightning strike which knocked out their mobile phone, broadband and landline supplied by EE. Mr Cartwright claims he spent 45 hours on the phone trying to sort their problems out. Then, it took six months and the intervention of their MP to get their problems and refund sorted. At the shop in the Deiniol Shopping Centre at Bangor Mrs Cartwright said: We don t owe them any money. I went to the shop at Bangor and I was assured that they would sort it out. I am at the end of my tether and sick to death of it.

The Daily Post said they had approached EE for comment.


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Thailand plans to track non-citizens with their mobile phones

Thailand is considering a proposal to track the location of all SIM cards acquired by foreigners, be they tourists or resident aliens. The plan’s been floated as a way to assist law enforcement agencies combat trans-national crime. Thailand borders Cambodia, Laos and Burma, three nations that have reasonably porous borders, seldom score well on measures of incorruptibility or governance and have form as participants in heroin supply chains. Thailand’s military-led government is very keen to maintain calm in the Kingdom and is also very nationalist, so making life a little hard for foreigners is true to form and will not irritate many of its supporters.

The nation’s tourism operators may beg to differ: about 20 million people visit the nation each year. If you’re one of them, the plan’s not in action yet but has been agreed in principle. It’s hoped the scheme will be up and running in about six months, by which time you’ll only be able to buy trackable SIMs when you visit. The good news is that if your phone roams, you’ll be exempt. And with roaming plans now catering to travellers there’s a good chance you can bring your phone to Phuket without taking a bath on roaming charges.

Resident aliens will be moved to the trackable SIMs. Many such folk move to Thailand to invest or bring expertise to the nation and are unlikely to be happy that their every move is observed. One small upside is that the nation’s telecoms regulators aren’t entirely sure how to make the tracking work, with cell connection data and GPS both under consideration.

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BlackBerry launches legal offensive against US-based communications firm

BlackBerry Launches Legal Offensive Against US-based Communications Firm

Igor Bonifacic1

August 9, 2016 1:42pm

In what might mark a turning point for Canada s most historic tech company, BlackBerry has launched a legal offensive against U.S.-based telecommunications firm Avaya. In an 105-page court document obtained by IAM, a publication that writes about intellectual property, BlackBerry claims Avaya is infringing upon eight of its U.S. patents, including one that describes a method for generating a public cryptographic key2, as well as another one that relates to speech decoding and compression3. The patents in question have a variety of original filing dates, with some dating as far back as 1998.

BlackBerry says it notified Avaya of the alleged infringing in a letter dated to December 17, 2015, indicating that the two parties likely started negotiating a licensing deal, but that talks broke down. The company appears to be going after some of Avaya s most important products, including its bread and butter teleconferencing apps. Representing BlackBerry in its case is Quinn Emanuel, the same lawyer who at one point defended Samsung in its prolific patent case against Apple. According to Ars Technica s Joe Mullin, Emanuel has represented Google in the past as well.

BlackBerry revolutionized the mobile industry, claim the company s lawyers, adding, BlackBerry has invented a broad array of new technologies that cover everything from enhanced security and cryptographic techniques, to mobile device user interfaces, to communication servers, and many other areas.

While it s still surprising to see BlackBerry turn to litigation to boost its bottom line, the company said in the past it planned to go down this route.

We have today about 44,000 patents. The good thing about this is that we also have one of the youngest patent portfolios in the entire industry, so monetization of our patents is an important aspect of our turnaround, said BlackBerry CEO John Chen during the company s 2015 Innovation Summit in Waterloo. More recently, during the company s Q1 2017 earning call, in which BlackBerry reported a $670-million net loss4, Chen said, Many people have wanted to buy the patents But I m not really in a patent-selling mode, I m in a patent licensing mode.

More than a year ago, BlackBerry reached a cross-licensing agreement with Cisco where the latter agreed to pay a licensing fee to the Waterloo-based company.


  1. ^ Visit Igor Bonifacic s website (
  2. ^ generating a public cryptographic key (
  3. ^ speech decoding and compression (
  4. ^ reported a $670-million net loss (
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